Shipping + Returns

Shipping

Enamel Pins, Keychains, and Stickers

Typically ship within 3 business days after payment is received, but may take up to 7 business days during high volume periods. Transit time varies up to 6 days depending on your distance from Pittsburgh, PA.

Apparel, Hats, and Tote Bags

These items are made-to-order by our production partners, and will ship within 1-2 weeks. If you have any questions, please email us at hello@mochianderica.com.

International Orders

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Returns and Exchanges

If you are unhappy with your item(s), please email us at hello@mochianderica.com within 14 days of your purchase. You may return any unused item(s) for a full refund of the merchandise value and tax. Original shipping charges will not be refunded and return shipping costs are the responsibility of the buyer, except in the case of an incorrect order or damage.

Please note the following exceptions to our return and exchange policy:

Discounted items or items from a Seconds Sale are final and cannot be returned or exchanged.
Returned items must have no visible signs of wear, damage or use, and be returned with any original packaging.

Custom Orders

All sales are final custom orders.